Tax refunds

For VAT registered businesses within the EU, we can issue your invoice without UK VAT provided we can verify your VAT number.

To place an order please contact us with your business details and VAT number.


For passengers travelling to countries outside the EU from London airports we can offer a VAT refund service for goods exported in your luggage. Kindly note that in order to complete the required paperwork in advance, we require at least 48hrs notice of your scheduled departure.

There is an administration fee to cover our costs as follows:

  • London Heathrow £135
  • London Gatwick £165
  • Other London airports £250

Please note you will need to arrive at the airport 3hrs in advance of departure and you will be asked to show the goods to customs officers at the airport.

To place an order please contact us with your flight information and we will be happy to provide further guidance and assistance.